Solutions hard to pinpoint in battle against shoddy repairs

PART THREE Of THREE

What can the collision repair industry do to reduce or eliminate shoddy repair work? One may as well be asking what doctors can do to fight every illness or what farmers can do to ward off every kind of pestilence. Shoddy work comes in a number of types and is the product of varied causes.

Combating shoddy work, therefore, means dealing with a variety of issues, most of which have to be addressed differently and individually. Even then, workable solutions are few and present their own challenges.

Based on discussions with repairers and shop organizations, ABRN has categorized shoddy repair into five different types.

Type 1: Unprepared shop …